PHL aviation policy protects passengers from violent offloading

  • Page Views 207
  • The Philippines has regulations in place to prevent incidents similar to what happened on a United Airlines flight involving the forced removal of a passenger, the Civil Aeronautics Board (CAB) said.

    CAB executive director Carmelo Arcilla said in a text message yesterday that the country has existing regulations regarding overbooked flights that caused the violent ejection of a passenger.

    The United Airlines flight from Chicago was headed to Louisville in Kentucky.

    Under Section 10 of the Air Passenger Bill of Rights, a passenger checked in for a particular flight has the right to board the aircraft for the purpose of flight, except when there is legal or other valid cause such as immigration issues, safety and security, health concerns, non-appearance at the boarding gate at the appointed boarding time or government requisition of space.

    Other than any of the above-mentioned causes, the regulations provide that “no passenger may be denied boarding without his or her consent.”

    Arcilla said that while it is an accepted practice for an air carrier to overbook flights, the regulations provide airlines would need to offer perks for affected passengers.

    The Air Passenger Bill of Rights states that any expense, consequence or inconvenience caused to affected passengers must be borne by the carriers.

    As such, the air carrier should be able to determine the number of passengers in excess of the actual seat capacity of the aircraft.

    The air carrier should also announce when the flight is overbooked and look for volunteer passengers willing to give up their seats in exchange for compensation.

    Once there are volunteers, the carrier would need to provide them a list of amenities or offers they could choose from, with priority booking in the next flight or endorsement to another airline as part of the options.

    In case the number of volunteers is not enough to resolve the overbooking, the carrier will need to increase the compensation package or add more amenities or services until the required number is reached.

    Earlier this week, videos taken by passengers of an overbooked United Airlines flight, which went viral, showed a man being forcibly removed from his seat and dragged down the aisle of the aircraft by a security officer. (L. Desiderio, PS)

    Share

    New Posts Recently publish post More

    • 23 April 2017
      2 days ago No comment

      Trump, Trudeau expected in Manila for ASEAN summit

      The Philippines will host a summit of leaders of the Association of Southeast Asian Nations (ASEAN), plus other world leaders. The summit in November 2017 will be attended by over 22 VIPs — all 10 ASEAN states plus their dialogue partners, the heads of state or heads of government ...

    • 22 April 2017
      4 days ago No comment

      Travelers cancel Philippine bookings following warnings from Canada and other countries

      Amid the numerous travel advisories issued by Canada and other countries, tourists have started canceling trips to the Philippines particularly in Central Visayas. The U.S., Australia, Canada and Korea have already issued travel advisories for its citizens to be extra cautious when traveling to Central Visayas because of the ...

    • 22 April 2017
      4 days ago No comment

      Canelo and Chavez Jr. a Tale of Two Fighters

      By Julian Fortaleza As the end of April dawns upon us, May brings with it a month of fights that will quench boxing fans thirst for exciting matchups that the sport is lacking in recent years. On May 27th two top welterweights in Errol Spence Jr. and Kell Brook ...

    • 20 April 2017
      6 days ago No comment

      Pacman vs Horn confirmed!

      Philippine world boxing champion Manny Pacquiao’s fight with Australia’s Jeff Horn was confirmed by promoters Sunday, ending lengthy speculation about the bout. The 38-year-old Filipino’s camp announced last week in Manila that the “Pac-Man” would get into the ring with Horn on July 2 in Brisbane, but it was ...

    • 19 April 2017
      7 days ago No comment

      Chot warns: No room for error for Gilas in SEABA tourney

      The Philippines has traditionally dominated the basketball scene in the Southeast Asian region, but Gilas Pilipinas coach Chot Reyes remains rightfully wary of the competition ahead of the crucial 2017 SEABA Championship. Since its inception in 1994, the Philippines has won the SEABA Championship seven times, including the most ...

    %d bloggers like this: